Is it secure to shop at this website?

We use the highest security measures for collection and storage of personal data. Your credit card information is sent to banks in an encrypted form and is not stored by us.

 

Is there a membership requirement to make shopping at this website?

You don’t have to become a member to shop at our website.

 

What are the payment methods?

You can pay with credit card. (VISA, Mastercard, American Express)

 

Can I shop with cash on delivery?

We do not accept the cash on delivery method. 

 

How many days do I have to return a product?

Our products can be returned within 14 days if they are not used and not damaged.

 

What is the return address?

MYL pearls Address: 

România, București, Sector1, Strada ARGENTINA Nr.25, PARTER.

 

What are the requirements for refunds and exchanges?

The invoice date must not exceed 14 days. The product must be unused in its original packaging. The product must not be damaged. Product label, if there is any, must not be removed.

 

Can I return an item that I bought online to Piece of White Showroom?

Items purchased from online can be changed or returned in our showroom within 14 days.

 

Are delivery charges and return costs refundable?

Delivery charges and return costs are non-refundable.

 

How long does it take for a refund to be issued?

Once we receive the product returned, we check it. If the refund is approved, then we make the refund in 7 working days. After that, the remaining period depends on banking transactions. We do not have any rights to intervene through this transaction. For this reason, the refund may take 2-3 weeks.